Bouncing Back: How hospitality and leisure is gearing up to seize post-pandemic opportunities
After lengthy restrictions, customers are ready to embrace the sector – but businesses must first build confidence in a safe, welcoming experience.
Read our latest hospitality and leisure report that looks at the sentiment and strategies from some of the industry’s leading players.
Following a very difficult year, businesses across the hospitality and leisure sector are again gradually reopening, finally able to give customers the opportunity to enjoy everything they have missed during the pandemic.
Many in the sector have faced a huge disruption that has challenged their business models and, in some cases, their existence. Businesses will for a long time rue a year of missed revenues and missed employees. However, through hard work and imaginative initiatives, many have also managed to weather the storm, to stay connected to their customers and, in some cases, find new ways to trade – in the face of the most considerable turbulence.
Ours has been a sector hit especially hard by the restrictions imposed as a result of the pandemic. For hospitality and leisure, the cuts were deeper and longer lasting than for almost any other.
Read our latest report that gauges the sentiment of the industry at this pivotal moment, sharing the strategies for success of some of the industry’s leading players – across all areas of hospitality and leisure. I would like to thank our clients for taking the time to share these insights with us.