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Hospitality and Leisure
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Our latest report looks at UK consumer spending patterns for the 18th May 2024 to 21st June 2024.
The unseasonable weather continued to impact overall consumer spending, with the cold weather in early June hampering retail spend growth. However, more time indoors boosted demand for ‘insperiences’, with consumers tuning into new TV releases such as ‘Bridgerton’.
Head of Client Insights, Barclays
Essential card spending fell by -0.9% in June 2024 when compared to this time last year. This is the lowest year-on-year growth since April 2020 (-2.9%) as spend growth in Grocery, an Essential spend category, fell to its lowest level (-2.2%) since April 2022 (-4.2%).
Non-Essential card spending fell by -0.5% in June 2024 when compared to this time last year. This is the lowest year-on-year growth since February 2021 (-17.5%), as the colder weather early in the month hampered spend growth across a number of sectors.
Fuel spend growth was -3.2% in June 2024, as we are still providing a comparison with a period when fuel prices were higher due the invasion of Ukraine this time last year. However, the spend growth is lower than it was in May 2024 (-1.9%), as fuel prices decreased over June.
The cold in early June 2024, in contrast to 2023’s sunshine and warm weather resulted in overall Retail spending falling by -2.6% in June 2024, when compared to this time last year. This is the lowest year-on-year growth since June 2022 (-3.8%), as the cold weather continued to deter shoppers from visiting the high-street, resulting in a slowdown in in-store spending (excluding groceries) and clothing sales. The impact of the unseasonable weather was also evident in other retail categories, such as Home Improvement & DIY, with consumers delaying home and garden renovations due to the cold snap.
However, spend in the overall Hospitality & Leisure sector grew by 3.0% in June 2024, an uplift compared to the year-on-year growth in May 2024 (2.7%), as the gloomy weather boosted consumer spending on at-home experiences. This was evident in the Takeaways and Fast Food category, which returned to growth (4.4%), compared to May 2024 (-0.2%), whilst spending on Digital Content & Subscriptions also rose, due to the popularity of new series such as ‘House of the Dragon’ and ‘Bridgerton’.
The colder weather resulted in a positive month for “insperiences” (i.e. at-home experiences), with overall spend in this category rising by 5.3% in June 2024. Spend on Takeaways and Fast Food increased by 4.4%, returning to positive growth after declining in May 2024 (-0.2%), whilst spend on Digital Content & Subscriptions rose by 9.2%. This was partly due to “streamflation” (the rising price of streaming subscriptions) taking effect, combined with the popularity of new series such as ‘Bridgerton’.
Meanwhile, Pubs, Bars & Clubs saw modest growth, at 0.5% in June 2024, with the influx of sports fans watching The Euros outweighing the bad weather, and keeping the category on par with its strong performance in June last year.
However, spend at Restaurants fell by -11.5% year-on-year. Although this was an improvement on May 2024 (-15.7%), this reflects the selective approach cost-conscious consumers are taking to discretionary spending, with 52% of those cutting back on non-essential spending opting to spend less on eating out at restaurants. **
The cold weather in early June boosted spending on at-home experiences such as Takeaways & Fast Food and Digital Content & Subscriptions, whilst the Travel sector had another strong month, as consumers prioritised holidays abroad.
Head of Hospitality and Leisure, Barclays Corporate Banking
Consumers continued to spend on overseas travel in June 2024, with spend at Travel Agents and Airlines rising by 5.5% and 3.2% respectively, whilst spend at domestic Hotels, Resorts and Accommodation declined by -1.8%. This comes as some consumers settled the final costs for their getaways, whilst 37% of consumers also said that when they go on holiday, they tend to spend more than they had planned to, with 20% adopting a “treat yourself” attitude when travelling.**
The Entertainment sector also had a strong month, with spend rising by 6.1%. This was helped by a mid-month boost to cinema spending, as cinemas enjoyed their busiest day of the year so far on 15th June, with spend up 122.4% in comparison to the average day in 2024, after the release of ‘Inside Out 2’.
The cold in early June 2024, in contrast to 2023’s sunshine and warm weather, resulted in overall Retail spending falling by -2.6% in June 2024. This is the lowest year-on-year growth since June 2022 (-3.8%), as high-street cutbacks led to in-store spending (excluding groceries) and clothing sales declining by -5.1% and -7.7% respectively.
This comes as 39% of consumers say that they have spent less than usual on summer products this year, due to the weather, with clothes (55%) emerging as the main area consumers have cut back on, followed by barbecue equipment and food (40%). **
Consumers have also been put off home and garden renovations due to the cold snap, with spend on Home Improvements & DIY declining by -9.4% in June 2024, whilst spend at Garden Centres saw a steeper drop of -12.7%. However, Pharmacy, Health & Beauty stores had another positive month, with spend rising by 5.8%. This is due to several factors including the “lipstick effect”, a growing interest in personal wellness, and the influence of viral makeup and skincare videos.
The unseasonable weather continued to impact the overall Retail sector, with spend growth at high-street retailers remaining sluggish as consumers opted to spend more time indoors.
Head of Retail and Wholesale, Barclays Corporate Banking
Spend growth at Supermarkets fell by -2.6% in June 2024, the lowest year-on-year growth since April 2022 (-4.5%). This slowdown is partly attributed to the particularly high food price inflation seen in June 2023 (14.6%), which has now fallen to its lowest point since October 2021 (1.7%). Encouragingly, 36% of shoppers say that they have noticed that food prices have been rising at a slower rate in recent months.**
Nonetheless, the majority of consumers (65%) say they are continuing to cut back on their weekly grocery expenditure, with 52% of these budget-conscious shoppers looking out for loyalty scheme discounts and supermarket deals.**
Barclays Market and Customer Insights unlocks a wealth of customer transaction data and brings it to life so you can take action and shape your strategy.
We can help you keep up-to-date with spending trends, monitor your market position and enhance your understanding of customer behaviour, based on actual customer spending.
Leveraging anonymised data from our 250 million monthly customer transactions in the UK can help you understand who your customers are and how, when, and where they spend.
Contact the Barclays Market and Customer Insights team
Appendix
Spend growth | Transaction growth | |
Essential | -0.9% | -1.8% |
Non Essential | -0.5% | 0.5% |
Overall | -0.6% | -0.5% |
Retail | -2.6% | -1.6% |
Clothing | -7.7% | -5.4% |
Grocery | -2.2% | -1.8% |
Supermarkets | -2.6% | -2.7% |
Food & Drink Specialist | 0.9% | 2.5% |
Household | -5.0% | 0.1% |
Home Improvements & DIY | -9.4% | -7.2% |
Electronics | 3.1% | 8.5% |
Furniture Stores | -0.3% | 9.1% |
General Retailers | -0.3% | -0.2% |
General Retailers & Catalogues | 2.6% | 3.6% |
Department Stores | -4.0% | -1.2% |
Discount Stores | -11.7% | -12.4% |
Specialist Retailers | 0.1% | -1.7% |
Pharmacy, Health & Beauty | 5.8% | -0.4% |
Sports & Outdoor | -6.9% | -8.8% |
Other Specialist Retailers | -1.0% | -1.1% |
Hospitality & Leisure | 3.0% | 1.2% |
Digital Content & Subscription | 9.2% | 7.4% |
Eating & Drinking | 1.5% | -1.8% |
Restaurants | -11.5% | -15.0% |
Bars, Pubs & Clubs | 0.5% | -1.5% |
Takeaways and Fast Food | 4.4% | 0.3% |
Other Food & Drink | 2.2% | -2.6% |
Entertainment | 6.1% | 4.4% |
Hotels, Resorts & Accomodation | -1.8% | -4.6% |
Travel | 4.3% | 5.0% |
Travel Agents | 5.5% | 13.3% |
Airlines | 3.2% | 5.7% |
Public Transport | 0.1% | 0.7% |
Other Travel | 6.8% | 14.2% |
Other | -0.7% | -0.6% |
Fuel | -3.2% | -5.1% |
Motoring | -7.7% | 3.3% |
Other Services | 4.8% | 3.3% |
Insperience | 5.3% | 3.3% |
Online | 2.0% | 5.1% |
F2F | -2.7% | -2.5% |
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Data source
Barclays debit card and Barclaycard credit card transactions in the UK.
Data range
The spending data in this report relates to the period 18th May 2024 to 21st June 2024.
Inclusion criteria:
Customers aged at least 16 in the relevant period. Active customers using card payments in the relevant period (excluding spending on banking products, i.e. mortgages, loans, savings, utilities, tax and gambling).
Spending growth calculation:
Percentage difference between total spend per customer in the period 18th May 2024 to 21st June 2024 and total spend per customer in the period 20th May 2023 to 23rd June 2023.
Spending categorisation:
*CPIH: Consumer Prices Index including owner occupiers' housing costs
**Denotes a comment from the consumer confidence survey. The consumer confidence survey in this press release was carried out between 21st and 25th June 2024 by Opinium Research on behalf of Barclays. There were 2,000 respondents, providing a representative sample of UK consumers by age, gender, region, and income group.
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