Inclusive Tourism Case Studies
Barclays is committed to supporting businesses in becoming more inclusive. Read our inclusive tourism case studies to learn more.
Unlock the Purple Pound
12 November 2019
Unlock the Purple Pound: Find out why actively welcoming disabled visitors isn’t just the right thing to do, but makes great business sense.
When everyone is welcome, anything is possible.
Businesses that cater for the needs of all customers are most likely not only to survive but to flourish.
Disabled people contribute £12bn to the UK tourism industry1; a market which no business can afford to ignore. Research shows businesses can potentially benefit from longer stays and more spend from the group where a member of the party has a disability. Watch the animation and get inspired to unlock the purple pound.
1Great Britain Tourism Survey 2015
Create a more inclusive visitor experience
At Barclays, we are always seeking to find new and innovative ways to remove barriers in how our disabled customers access our services, but we also want to help other businesses be more confident in how they can do this too.
View our guide How to create a more inclusive visitor experience (PDF 437KB)† for ideas on how your business can be more accessible at different stages of the customer journey.
Top Tips for Tourism Businesses
England’s Inclusive Tourism Action Group (EITAG)^ have produced a series of top tips to help make life easier for disabled customers.
EITAG comprises a range of leading accessible tourism stakeholders who share the vision for England to provide a wide range of world-class accessible tourism experiences that every person with accessibility requirements can enjoy.
Case Studies
Don’t just take our word for it, hear from other tourism businesses who are leading the way in creating inclusive experiences.
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