Updated Cookies Policy - you'll see this message only once.
While investment continues to provide a sophisticated online and mobile shopping experience, retailers should be careful not to underplay the evolving nature of the physical shopping experience. The report shows that consumers still like visiting physical stores, despite the fact that they increasingly shop online. However the motivation bringing consumers to store has shifted to try products before purchasing, the in-store experience and face-to-face interactions. By responding with innovative physical premises – enabled by new digital technologies – retailers can remain competitive.
With m-commerce enabling shoppers to compare prices of almost any product, and with peer reviews on social media empowering them further, the consumer has more choice and information than ever before. The young generation also expects retailers to respond quicker to their complains especially via email and social media.
This is our first interactive industry report and additional information can be explored through augmented reality. Download the Blippar app from your app store to discover more!
Your eligible deposits with Barclays Bank PLC are protected up to the FSCS compensation limit by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. This limit is applied to the total of any deposits you have with the following: Barclays, Barclays Corporate Banking, Barclays Investment Bank, Barclays Private Banking and Barclaycard. Any total deposits you hold above the limit between these brands are unlikely to be covered. For further information visit www.fscs.org.uk^ (opens in a new window).
Barclays Bank PLC is registered in England (Company No. 1026167) with its registered office at 1 Churchill Place, London E14 5HP. Barclays Bank PLC is authorised by the Prudential Regulation Authority, and regulated by the Financial Conduct Authority (Financial Services Register No. 122702) and the Prudential Regulation Authority. Barclays is a trading name and trade mark of Barclays PLC and its subsidiaries.
‡This link takes you to a Barclays Bank UK PLC website
*Lines are open Monday to Friday, 9am to 5pm. To maintain a quality service we may monitor or record phone calls. Call charges and information.
^You are about to link through to a non Barclays site. Please note that Barclays is not responsible for the accuracy or content of this website, and is not recommending it or giving any assurances as to its standing. Barclays does not accept any liability for any loss or damage suffered as a result of its use.