Action Fraud
Action Fraud is the UK’s national reporting centre for fraud and fraudulent attacks, even if unsuccessful, should be reported to Action Fraud.
Fraud Protection
Fraudsters are working as hard as you are. Our content can help you stay ahead of them.
Barclays Corporate Fraud
Report fraud
UK Dial: 0330 156 0155 (option 2)
Overseas Dial: +44 1606 566208 (option 2)
Suspicious email
Barclays will never send you unsolicited emails requesting personal information or your bank security details. If you receive a suspicious email, please send it on as an attachment to internetsecurity@barclays.co.uk and delete the email immediately.
What is fraud?
Fraud is a criminal act to deceive you and take your cash – it's a transaction that you didn't know about or authorise. For example, fraudsters may use your details to open accounts under your name or your business.
What is a scam?
A scam is where you’re tricked into making or authorising a payment to a criminal’s account. Scammers impersonate banks and official organisations using emails, phone calls and texts that look and sound genuine.
Learn more about our fraud hub
Do you know the difference between a fraud and a scam? How much do you know about vishing, phishing and smishing? Ransomware vs malware- how aware are you? Watch our video to learn more about the kind of threats businesses are facing, and what we can offer to support you in protecting your business.
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Do you know the difference between fraud and a scam
or vishing phishing and smishing
ransomware versus malware?
How aware are you?
Is this a real voice or an AI voice?
‘Hi, this is Lee from Barclays
I'm calling about a transaction that's been set up on your account
that I need to verify with you’
You may be surprised to hear that voice wasn't really me,
but was in fact generated by AI
In today's world, the tools fraudsters are using are getting more sophisticated
But here at Barclays, we can help you stay one step ahead of the scammers
with a range of supports and resources, including our Fraud and Scams Toolkit,
A dedicated fraud hub focusing on hot topics every month,
Quarterly fraud webinars you and your employees
can watch live or replay anytime, anywhere
You can follow our corporate LinkedIn channel for the latest updates
and receive our fraud awareness emails with a roundup of hot tips and topics.
As you can see, there's a wealth of information available
to support you in the fight against fraud
So remember our three golden rules.
Barclays will never do any of the following:
Ask you to make payments or move money to a safe account
Call and ask you to provide or enter your pin or use your biometric device for any reason,
take control of your computer.
For more information on how to protect you
and your business, visit our fraud hub at www.barclayscorporate.com
or talk to your Relationship Director.
In the spotlight - is your software up to date?
In order to protect your devices and the data they contain from cybercriminals, we strongly recommend that you adopt the following measures as a minimum before accessing our online products.
Thales WebSigner
We urge all card reader users that access our Digital Channels to ensure they have the most up-to-date version of card reader software (WebSigner) installed. This will ensure that users benefit from any new upgrades and security changes we make.
As part of users’ security obligations, clients agree to comply with our Hardware and Software Requirements when accessing our Digital Channels (as laid out in our Hardware and Software Requirements Guide). If users fail to comply with these requirements, Barclays may not refund any unauthorised payments from the account(s) or reverse unauthorised transactions. Users should regularly check to ensure they are compliant.
Browser and Operating System Security Updates
It is important to apply the security updates provided at regular intervals by the Browser or Operating System provider e.g. Microsoft. These updates are provided to address vulnerabilities which virus writers or hackers may exploit.
Firewalls and security software
Keep your firewalls and security software updated, setting updates to auto where possible and run regular security scans on your devices. Check that this is functioning as expected, and that the data can be accessed when required (reputable suppliers can be sourced online).
Remember that Barclays will never:
- Ask you to make payments or move money to a ‘safe account’
- Call and ask you to provide or enter your PIN or use your biometric device, for any reason
- Take control of your computer or call you unexpectedly and direct you to a website.
Stop fraudsters in their tracks
Visit our phishing page to learn more about phishing, account compromise threats and how to protect your business.
Fraud webinars
Corporate fraud can affect any business, at any time. It’s vital that you and your staff stay vigilant and up to date with the latest techniques that fraudsters use to get your money.
Catch up on the latest replays of our quarterly fraud webinars, and register for upcoming webinars, to help you stay one step ahead.
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Fraud and scam toolkit
Our comprehensive guide to protecting your business against fraud, scams and cybercrime.
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Tips and advice
Read our top tips and best practice on how to keep your organisation safe from cyber threats.
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Useful links
For further information, here are some other organisations who offer advice on guarding against the various threats to your business.
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Fraud Advisory Panel
We partnered with the Fraud Advisory Panel (FAP) to launch the national campaign Love Business Hate Fraud to raise awareness of fraud and cyber-crime against UK businesses.
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National Cyber Security Centre
The National Cyber Security Centre (NCSC) provides cyber security tips and best practice to support the most critical organisations in the UK.
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Fraud and scams protection for business
Learn how to identify and protect your business from various fraud and scam threats. This online module will guide you through common scams targeting businesses and provide practical steps to enhance your business's security.
