Action Fraud
Action Fraud is the UK’s national reporting centre for fraud and cyber crime. Fraudulent attacks, even if unsuccessful, should be reported to Action Fraud.
Fraudsters are working as hard as you are. Our content can help you stay ahead of them.
Report fraud
UK Dial: 0330 156 0155
Overseas Dial: +44 1606 566208
Suspicious email
Barclays will never send you unsolicited emails requesting personal information or your bank security details. If you receive a suspicious email, please send it on as an attachment to internetsecurity@barclays.co.uk and delete the email immediately.
Fraud is a criminal act to deceive you and take your cash – it's a transaction that you didn't know about or authorise. For example, fraudsters may use your details to open accounts under your name or your business.
A scam is where you’re tricked into making or authorising a payment to a criminal’s account. Scammers impersonate banks and official organisations using emails, phone calls and texts that look and sound genuine.
Dual Authorisation can add an extra layer of security to help protect your business from key fraud threats including internal fraud, bank impersonation, and authorised push payment (APP) scams like invoice and CEO fraud.
Fraudsters are always adapting their tactics. Even the most fraud savvy of us can be caught off guard under the right circumstances. In many cases of fraud reported to the bank, a scam has been stopped in its tracks where clients have opted for dual authorisation after the authoriser questioned the payment, and made further enquiries.
Choosing the 'Authorisation Required'/ 'Dual Authorisation' option significantly reduces the risk of fraud, as it makes it more difficult for a rogue administrator, user or third party who has gained access to accounts to make fraudulent changes or payments.
In addition to choosing Dual Authorisation, ensure that:
Please visit our Internal Controls page for more information.
On Friday, 4 October 10:00-10:45 (BST), we are hosting the next instalment in our fraud webinar series.
The session will cover key threats targeting organisations. We will discuss how advances in technology are enhancing the methods used by cyber criminals and provide practical advice on how to differentiate between real and fake requests to help protect your business from fraud and scams. Our expert speakers will cover best practices in preventing attacks and what to do if you fall victim.
Action Fraud is the UK’s national reporting centre for fraud and cyber crime. Fraudulent attacks, even if unsuccessful, should be reported to Action Fraud.
The Dedicated Card and Payment Crime Unit (DCPCU) delivers impactful and timely tips and awareness to reduce the prevalence of fraud and cyber crime.
We’ve partnered with the Fraud Advisory Panel (FAP) to launch the national campaign Love Business Hate Fraud to raise awareness of fraud and cyber crime against UK businesses.
The National Cyber Security Centre (NCSC) provides cyber security tips and best practice to support the most critical organisations in the UK.
Learn how to identify and protect your business from various fraud and scam threats. This online Digital Wings module will guide you through common scams targeting businesses and provide practical steps to enhance your business's security.