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Fraud Protection

Fraudsters are working as hard as you are. Our content can help you stay ahead of them.

Barclays Corporate Fraud

Report fraud
UK Dial: 0330 156 0155
Overseas Dial: +44 1606 566208

Suspicious email
Barclays will never send you unsolicited emails requesting personal information or your bank security details. If you receive a suspicious email, please send it on as an attachment to internetsecurity@barclays.co.uk and delete the email immediately.

What is fraud?

Fraud is a criminal act to deceive you and take your cash – it's a transaction that you didn't know about or authorise. For example, fraudsters may use your details to open accounts under your name or your business.

What is a scam?

A scam is where you’re tricked into making or authorising a payment to a criminal’s account. Scammers impersonate banks and official organisations using emails, phone calls and texts that look and sound genuine.

In the Spotlight - April 2024

CEO fraud

CEO fraud is on the rise with 432 reported CEO fraud cases in 20231. In attempts to persuade staff into making urgent payments or to transfer funds, criminals are posing as CEOs, as well as other members of staff within businesses such as system administrators or financial controllers. The requests are often made via email but can come via a phone call and are sometimes made when the real member of staff is out of the office. They may also ask for financial information such as reports, trade debtor lists and/or customer contact details for chasing payments.

It’s important to remember that even an apparently genuine email address may have been hacked, and that fraudsters may apply pressure by implying urgency as a means of persuading you to bypass controls around payments. Reference to the payment being ‘special’ or ‘secret’ should also ring alarm bells.

To help prevent CEO fraud follow these key steps:

  • Independent verification: Independently verify any payment requests involving new beneficiary’s, amended bank details, or enquiries about payment processes – including those that appear to have come from internal emails or senior management
  • Employee training: Ensure all payments staff are trained, vigilant and empowered to challenge such requests
  • Restrict information: Be alert to how much information is revealed about your company and key officials through your website, social media and out-of-office automated replies

For further information visit our dedicated CEO fraud page.

1https://www.ukfinance.org.uk/system/files/2023-05/Annual Fraud Report 2023_0.pdf^

Fraud Webinars

Watch our webinars anytime, anywhere to learn how you can protect yourself and your business from fraud. Our next live event will be hosted in Q2 and you will be able to register here soon.

  • Fraud and scam toolkit

    Our comprehensive guide to protecting your business against fraud, scams and cybercrime.

  • Tips and advice

    Read our top tips and best practice on how to keep your organisation safe from cyber threats.