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This privacy notice provides information as to how, when and why Barclays Corporate Banking (“we” or “us”) will collect and process personal data.
If you have received a separate customer privacy notice from us, please refer to that notice for information on how we will collect and process your personal data for the provision of our products or services.
Corporate customers can refer to the online customer privacy notice at the links below
2. The Barclays Privacy Principles
We are committed to safeguarding the privacy of your personal data. By 'your personal data' we mean any information about you that you or third parties provide to us, that we will handle in accordance with the Barclays Privacy Principles:
3. Personal data we collect
We will process personal data about individuals using our products and services, as well as individuals associated with our institutional customers, including: legal representatives, signatories, authorised personnel, directors, beneficial owners, trustees, other employees, associates of and any other person duly authorised to act on behalf of the customer. Personal data will be collected directly from the individual or from the customer institution, from publicly available sources, or from third parties providing services to us.
If you register to use our secure services such as online banking facilities we will ask you to provide some personal data for security, identification and verification purposes. When you complete any online forms, we will tell you how your information will be used, unless this is obvious.
If you are asked to provide personal data about others you must ensure that you have their consent or you are otherwise entitled to provide their information to Barclays.
We will also collect personal data from persons that visit and use our websites. This will include:
4. The categories of personal data collected
The categories of personal data that we will collect and process in order to provide our products and services include:
5. What we use personal data for
Personal data is used to manage the relationship with our customers, and to comply with regulatory or legal requirements imposed on us in each jurisdiction. This will include the following:
Personal data will also be used to invite individuals to events, to inform them about other products, services and opportunities that we think will be of interest to their organisation, and also to send communications providing industry and economic analysis and insights. Individuals can opt-out at any time to the receipt of such communications. For communications sent by email, an opportunity to unsubscribe will be provided within the email.
Where we are required or permitted by local law and regulation to do so, we will monitor or record your communications with us, including telephone calls and emails. We will use these recordings to check instructions to us and for other evidential purposes, to assess and improve our services to you, and for training and quality purposes.
We use surveillance cameras in and around our premises for the prevention and detection of crime, which will monitor and collect footage, images or voice recordings in accordance with local legal requirements.
We retain personal data for as long as permitted for legal and regulatory purposes, or where we have a legitimate business reason to do so.
6. Personal data sharing and data transfers
We operate internationally and will need to share information with other Barclays offices, entities, affiliates, and external vendors, to conduct our business, support our customers, and where we outsource operational functions.
Where a global service is provided to our customers, personal data can be accessed from Barclays offices internationally where necessary for the performance of a transaction with the customer, or for compliance with regulatory or legal requirements imposed on us. A full list of our locations is available here. This list may be modified and updated.
We will share personal data with external authorities when we are required, requested or permitted to do so by law, regulation, court order, or supervisory, regulatory or similar authority.
We will provide personal data to our suppliers and agents. Where we engage with a supplier or agent to process personal data on our behalf, we will undertake due diligence, monitoring and assurance activities to ensure that the personal data is appropriately protected, and contractual clauses will be agreed between the parties to ensure that data protection and confidentiality is maintained.
Personal data will be provided to any third party as a result of any restructure, sale or acquisition of any company within the Barclays Group.
Some affiliates or service providers to which personal data are sent will be established in other countries. If we transfer personal data to a person, Barclays office, or other organisation in another country we will ensure that they agree to apply equivalent levels of protection and that they use process personal data strictly in accordance with our instructions.
7. Security Information
To find out how we will keep your information secure and how you can protect your own information online, please see our Security Information.
8. Individuals’ rights in relation to their personal data
Where granted by applicable law, individuals may have a legal right to access, correct, update and delete their personal data. In order to exercise these rights we may require proof of identity.
By exception, in some jurisdictions certain requests concerning personal data may need to be addressed to bodies other than Barclays. For example, subject access requests for personal data processed by Barclays for anti-money laundering purposes may need to be made to the local data protection authority.
For Corporate Banking customers, please refer to your customer privacy notice for further details on your data protection rights and how you can exercise them.
If you have any other enquiries, please refer to our Contact page.
This privacy notice was last updated on 6th April 2018.
Your eligible deposits with Barclays Bank PLC are protected up to the FSCS compensation limit by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. This limit is applied to the total of any deposits you have with the following: Barclays, Barclays Corporate Banking, Barclays Investment Bank, Barclays Private Banking and Barclaycard. Any total deposits you hold above the limit between these brands are unlikely to be covered. For further information visit www.fscs.org.uk^ (opens in a new window).
Barclays Bank PLC is registered in England (Company No. 1026167) with its registered office at 1 Churchill Place, London E14 5HP. Barclays Bank PLC is authorised by the Prudential Regulation Authority, and regulated by the Financial Conduct Authority (Financial Services Register No. 122702) and the Prudential Regulation Authority. Barclays is a trading name and trade mark of Barclays PLC and its subsidiaries.
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