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Payments: AI’s perfect playground

July 2018

Artificial intelligence (AI) is a revolution that will completely transform the business landscape over the next decade. This set of technologies, which is capable of carrying out tasks that previously required human intelligence, is going to change how businesses interact with their customers, operate their machines, use their people, develop products and services, and plan for the future.

Transaction banking is an area that provides a perfect number of conditions for AI to flourish. It is characterised by a large number of processes, supporting large number of customer interactions with the bank for day to day banking, generating large volumes of data; and that potentially makes transaction banking the perfect playground for AI.

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The evolving payments landscape in Europe
We take a closer look at a number of changes emerging in the European payments landscape over the next five years.