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Confidence in the care sector

Barclays Corporate Banking image of a doctor holding a medical device

March 2017

Late in 2016, Barclays, Caring Times, Knight Frank, and Pinsent Masons conducted an online survey of sentiment in the residential care sector. This was the sixth consecutive survey, making a valuable contribution to tracking trends over recent years.

Rising staff costs and the challenges of recruiting staff continue from last year to be the areas which most concern operators. 85% of operators completing the survey said they were having difficulties in recruitment and, frankly, the major story here was that 15% said they were not.

Feeling the pulse of the care home sector by measuring confidence levels provides a valuable index, albeit open to subjectivity. One result from the survey particularly stands out: over 80% of respondents said that their occupancy levels stood at over 90%.

In addition, when asked how confident they were about the prospects for their organisation, nearly 70% said they were either ‘extremely confident’ or ‘confident’ and only 5% had ‘no confidence’ at all.

Read the full report to learn how confident the residential care sector is in business growth, providing quality care, managing costs, staff recruitment and the use of technology.


What are the challenges facing care home providers?