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Phishing is an email-based fraud, and is a form of social engineering. Fraudsters attempt to manipulate the victim in an attempt to divulge passwords or sensitive information that will allow them to steal money.
Phishing involves a fraudster, posing as a legitimate source, sending emails that aim to trick people into divulging sensitive information or transferring money into other accounts. The emails typically contain a link to a fake website, which will request that you enter financial information, passwords or other sensitive information.
Alternatively, emails may contain an attachment in the form of a document, form or notification. Equally, the email may be designed to contain and deliver malware via an attachment or a link. If the link is clicked or the attachment opened, the criminal will be able to gain access to your system.
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Employees of a client received an email appearing to be from their employer asking them to log into their 'secure portal' in order to find out what their annual bonus figure would be.
The email contained a link leading to a fake portal which looked like the genuine one, which duped employees into thinking they were logging on securely. Fraudsters were able to capture the log in credentials of each employee who entered them on the fake portal.
Following this, the fraudsters were able to use these details to log in to the genuine secure portal, and change the employee's bank details, so that earnings were paid into the fraudster's account and transferred away.
If you believe you may have fallen victim to a phishing scam, contact us immediately. Our team will try to recover the money from the fraudster’s bank account. The quicker you alert your bank, the greater the chance of recovering the funds.
Report it to ActionFraud – the police’s national fraud and cyber crime reporting centre. Even if you’ve not suffered any financial loss, this will allow the police to analyse trends and help them to prevent fraudsters exploiting other companies. You can file a report via their website at www.actionfraud.police.uk (opens in a new window).
If you receive a suspicious email that appears to be from Barclays, please forward it to email@example.com and then delete it from your email account immediately.
If you have any queries, please speak to your Relationship Director.
If you fall victim to fraud on your Barclays payment channels, call the Online Fraud Helpdesk immediately on:
Fraudulent attacks, even if unsuccessful, should be reported to Action Fraud by calling 0300 123 2040.
The Little Books of Big Scams – Business Edition
If you have any questions or concerns about fraud contact us:
0330 156 0155 / 0800 056 4890*
Your eligible deposits with Barclays Bank PLC are protected up to the FSCS compensation limit by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. This limit is applied to the total of any deposits you have with the following: Barclays, Barclays Corporate Banking, Barclays Investment Bank, Barclays Private Banking and Barclaycard. Any total deposits you hold above the limit between these brands are unlikely to be covered. For further information visit www.fscs.org.uk^ (opens in a new window).
Barclays Bank PLC is registered in England (Company No. 1026167) with its registered office at 1 Churchill Place, London E14 5HP. Barclays Bank PLC is authorised by the Prudential Regulation Authority, and regulated by the Financial Conduct Authority (Financial Services Register No. 122702) and the Prudential Regulation Authority. Barclays is a trading name and trade mark of Barclays PLC and its subsidiaries.
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*Lines are open Monday to Friday, 8am to 7pm. To maintain a quality service we may monitor or record phone calls. Call charges and information.
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