Barclays Bank PLC subscribes to the Lending Code which is monitored and enforced by the Lending Standards Board. The Lending Code sets minimum standards of good practice when dealing with certain customers in the UK in relation to loans, current account overdrafts, charge cards and credit cards. The Lending Code applies to consumers, micro-enterprise customers* and charities with an annual income of less than £1 million. Further details of the Lending Code can be found at the Lending Standards Board website.
*A micro-enterprise customer is defined as a business that employs fewer than 10 persons and has a turnover or annual balance sheet that does not exceed €2 million.